Upcoming Workshops

Why People Fail to Sell
 02 Oct 2017 09:00 - 17:00 - 12 Days to go

How to respond to a Written Complaint and Complaint Handling
 17 Oct 2017 10:00 - 16:30 - 27 Days to go

Management Development Programme
 31 Oct 2017 10:00 - 16:30 - 41 Days to go

2 Day Supervisors Programme
 07 Nov 2017 10:00 - 16:30 - 48 Days to go

Advanced Sales Training Programme
 08 Nov 2017 10:00 - 16:30 - 49 Days to go

2 Day Supervisors Programme
 07 Nov 2017 10:00 - 16:30 - 48 Days to go

Dignity, Respect and Equality in the Workplace
 13 Nov 2017 13:00 - 16:30 - 54 Days to go

Employee Engagement and Motivation
 16 Nov 2017 10:00 - 16:30 - 57 Days to go

How to Sell Lots More Weddings
 20 Nov 2017 10:00 - 16:30 - 61 Days to go
Book Workshops

Workshop Calendar

Our interactive workshops are original, unique with expert material and expert trainers. We take you out of your comfort zone by challenging you and guide and mentor too. You will always leave with new ideas to implement straight away and meet like minded professionals to share and network with.

Our workshop numbers are always strictly limited.
Handling Situations of Gross Misconduct & Discipline
Wednesday 11 June 2014, 10:00 - 13:30
€70 per person (CKA Members Free)

This workshop is designed for those who may be required to deal with potential disciplinary matters. The aim of this workshop is to increase the understanding amongst management of how to manage disciplinary and grievance procedures. We will identify the difference between Misconduct and Gross Misconduct and discuss examples of both. Participants will learn how to deal with possible incidents of Gross Misconduct, how to investigate incidents effectively and how to implement disciplinary procedures.

At the end of this workshop, participants will:

• Have a good understanding of what constitutes Gross Misconduct

• Have learned some of the Do’s and Don’ts about managing instances of Gross Misconduct

• What to guard against when handling instances of Gross Misconduct

• How to introduce/implement effective disciplinary procedures.

This is highly interactive workshop that will include group discussions and brainstorming exercises and will include an assignment that may be used to review the participants learning outcomes having attended this workshop.

Course Leader(s)

Crowne Plaza Hotel Blanchardstown, Blanchardstown Shopping Centre, Dublin 15, Dublin, , Ireland