Upcoming Workshops


Why People Fail to Sell
 02 Oct 2017 09:00 - 17:00 - 12 Days to go

How to respond to a Written Complaint and Complaint Handling
 17 Oct 2017 10:00 - 16:30 - 27 Days to go

Management Development Programme
 31 Oct 2017 10:00 - 16:30 - 41 Days to go

2 Day Supervisors Programme
 07 Nov 2017 10:00 - 16:30 - 48 Days to go

Advanced Sales Training Programme
 08 Nov 2017 10:00 - 16:30 - 49 Days to go

2 Day Supervisors Programme
 07 Nov 2017 10:00 - 16:30 - 48 Days to go

Dignity, Respect and Equality in the Workplace
 13 Nov 2017 13:00 - 16:30 - 54 Days to go

Employee Engagement and Motivation
 16 Nov 2017 10:00 - 16:30 - 57 Days to go

How to Sell Lots More Weddings
 20 Nov 2017 10:00 - 16:30 - 61 Days to go
Book Workshops

Workshop Calendar

Our interactive workshops are original, unique with expert material and expert trainers. We take you out of your comfort zone by challenging you and guide and mentor too. You will always leave with new ideas to implement straight away and meet like minded professionals to share and network with.

Our workshop numbers are always strictly limited.
Customer Service for Food & Beverage Teams
:
Wednesday 14 May 2014, 10:00 - 13:30
€70.00pp (CKA Members Free)



The ½ Day workshop with Food & Beverage Team Members has been designed to help participants understand their brand, what it promises and the behaviour that they must demonstrate to live its values.


The customer session focuses on the different types of guests and customers and how to engage with them professionally and how to anticipate their needs. The workshop will demonstrate to the participants the challenges they may face and why they may not be 'selling' successfully in their role as a member of the Food & Beverage team.


This is a highly interactive workshop with a number of group exercises that will create ideas that participants will take away and implement in their workplace immediately.


Course Leader(s)

Location 
Absolute Hotel, Sir Harry's Mall, Limerick, Co Limerick, ,