Do You know how to create inspiring competitive edge customer service?
HOW WILL THIS BENEFIT US?
Your team will learn their own strengths and weaknesses as well as surprising themselves, they will surprise you.
Your team will learn how to brainstorm new products, services, ideas, and concepts that are easy to implement and low or no cost.
You will benefit from always knowing how to innovate to a strict process and to always staying ahead of your competition because you will know what’s going to be rolled out next. They won’t.
WHO IS IT FOR?
For professional organisations that value professional development. Everyone in your company who wants to be involved.
DURATION: 1 day
WHERE: We come to you. You come to us
WHAT WILL BE COVERED – WHAT WILL WE LEARN?
Your team will learn that they do have the creative power to develop and execute new ideas that excite your customers, mark your brand out as a real alternative and give your customers memorable, unexpected moments that keep you ahead of your competitors.
Very simply, if we are creative, we may not be good implementers. If we are good project managers, we may not be the most creative. Great ideas are always simple in hindsight, but you need creators and implementers. This course discovers who is which and really drives inspiring and dynamic teamwork in a high energy atmosphere.
Your people will learn the boundaries of a ‘good idea’. How to brainstorm, how to fail fast, how to process an idea into action and how to make an idea into a new fundamental part of your brand. Without using the term ‘teamwork’ they will be instantly into a dynamic and very fast-moving day that will show natural leaders and much more too.