Thursday 01 December 2016, 10:00 - 16:30
This workshop is for Spa Managers, Therapists and Receptionists and is designed to improve company profits through better personal sales performance. This is a very practical course where participants will learn tools and techniques to enhance their selling capability.
Participating in this programme will assist you to gain a broad understanding of how to interact and engage Spa clients, which will increase the knowledge required to convert enquiries and make the sale.
• To give the Spa Team techniques to take back to their properties to encourage better team work and communication.
• To develop creative thinking skills and come up with ideas for promotions, attracting more product enquiries and added value for existing members.
• To understand the needs of clients before the sale
• To understand the sales techniques required to convert that enquiry and make the sale.
• To demonstrate how to follow ideas through with action plans.
• To explore the USP’s of your Spa and how to gain competitive edge in your market place