Upcoming Workshops

How to Sell Lots More Weddings
 18 Nov 2019 10:00 - 16:30 - 3 Days to go

Management Development Programme
 02 Dec 2019 10:00 - 17:00 - 17 Days to go

How to Write a Winning Proposal
 13 Feb 2020 10:00 - 13:30 - 90 Days to go

How To Negotiate Successfully
 11 Mar 2020 10:00 - 16:30 - 117 Days to go

Developing People, Performance & Business

Book Workshops
Customer Service for Food & Beverage Teams
Tuesday 29 July 2014, 10:00 - 13:30
€70.00pp (CKA Members Free)

Thia ½ Day workshop with Food & Beverage Team Members has been designed to help participants understand their brand, what it promises and the behaviour that they must demonstrate to live its values.

The customer session focuses on the different types of guests and customers and how to engage with them professionally and how to anticipate their needs. The workshop will demonstrate to the participants the challenges they may face and why they may not be 'selling' successfully in their role as a member of the Food & Beverage team.

This is a highly interactive workshop with a number of group exercises that will create ideas that participants will take away and implement in their workplace immediately.

Course Leader(s)

South Court Hotel, Raheen, , Co; Limerick, ,