Upcoming Workshops


Why People Fail to Sell
 02 Oct 2017 09:00 - 17:00 - 12 Days to go

How to respond to a Written Complaint and Complaint Handling
 17 Oct 2017 10:00 - 16:30 - 27 Days to go

Management Development Programme
 31 Oct 2017 10:00 - 16:30 - 41 Days to go

2 Day Supervisors Programme
 07 Nov 2017 10:00 - 16:30 - 48 Days to go

Advanced Sales Training Programme
 08 Nov 2017 10:00 - 16:30 - 49 Days to go

2 Day Supervisors Programme
 07 Nov 2017 10:00 - 16:30 - 48 Days to go

Dignity, Respect and Equality in the Workplace
 13 Nov 2017 13:00 - 16:30 - 54 Days to go

Employee Engagement and Motivation
 16 Nov 2017 10:00 - 16:30 - 57 Days to go

How to Sell Lots More Weddings
 20 Nov 2017 10:00 - 16:30 - 61 Days to go
Book Workshops
  • Training, Learning & Professional Development

    We are experts in developing, guiding and getting the best out of your people so that your business and brand achieves its full potential.

    Our purpose is to develop people, your performance and your business
  • Certificate in Hotel Leadership 2018

    (January & February)

    Awarded by NUI Galway in association with Shannon College of Hotel Management and Conor Kenny & Associates
  • Training, Learning & Professional Development

We Train

We write and deliver original, actionable and immediately measurable programmes and workshops exclusively for the hospitality, service and hotel industries.

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We Consult

We listen to our client’s challenges. We propose solutions tailored to the needs of our client. We write original content based on expertise and research. We deliver.

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We Coach

We Coach because our desire and passion is to see people rise, learn and develop rather than the opposite

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A hotel or service business is like a theatre

“Every night when the lights go down the show is over another day is done. The next day, no matter what has gone before it, the show will have a new audience, often a first time audience, and today’s show must, at the very least, be better than the day before. The actors who will deliver the show are your people. If you do not invest in them in many ways you will have an average show. After all, what is the point of a beautiful comfortable cosy theatre with great sets, great seats and great lighting if the guys on stage have no idea what they are doing?”

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The Services We Offer

At Conor Kenny & Associates we have options to suit how you want to work with us. Everything we do has the same mission, simply to make your business better and develop the talent that already exists within.

Open Workshops

Have a look at our calendar of Open Workshops and pop along by simply paying as you go.

Programmes

We run a number of highly focused Management Programmes for every level of professional in your business.

Direct Consultancy

We come to you, listen, understand your unique objectives and goals and then tailor a programme specifically for you, your business and your team.
Our Services

Psychology & Presenting

We develop tailored programmes for our clients with our team of psychology experts and all of our programmes have the arts at its core. ‘What theatre teaches business’.

Corporate

What Hotels and Hospitality can teach people in other business sectors.

Leadership

Shannon College, National University of Ireland Galway in Association with Conor Kenny & Associates

The Services We Offer

At Conor Kenny & Associates we have options to suit how you want to work with us. Everything we do has the same mission, simply to make your business better and develop the talent that already exists within.

Open Workshops

Have a look at our calendar of Open Workshops and pop along by simply paying as you go.

Programmes

We run a number of highly focused Management Programmes for every level of professional in your business.

Direct Consultancy

We come to you, listen, understand your unique objectives and goals and then tailor a programme specifically for you, your business and your team.

Psychology & Presenting

We develop tailored programmes for our clients with our team of psychology experts and all of our programmes have the arts at its core. ‘What theatre teaches business’.

Corporate

What Hotels and Hospitality can teach people in other business sectors.

Leadership

Certificate in Hotel Leadership awarded by Shannon College of Hotel Management and College of NUI Galway.

What Our Clients Say

  • Thank you and your great team. This was a huge success, I have already seen the benefit to the team and to the business. What really impressed me was the tailoring of the course to their needs and the manner in which the attendees participated on the course modules. Well done on delivering a brilliant outcome for the Guinness Storehouse. I hope we can continue to work with Conor Kenny and Associates in the future.
  • Companies do not grow, people do. Conor and his team have developed a simple yet effective model to support your people create extraordinary results both within your organisation and with your customers.
  • Conor Kenny & Associates have a genuinely excellent understanding of not only the Hospitality Industry but the fundamentals of running a sound business. They bring an independent thought process to the table. As fresh minds and eyes they have that all-important ability to extract even more from situations and teams than perhaps you thought possible. Experienced, positive, solution driven and intelligent, I'd be very surprised if they cannot help you!

Our Books

It's Who I Am

14 people, 14 chapters, 14 professions, 14 passions, 14 very different stories....

Dancing At The Fountain

This book will be of great interest to the many people who work in the hotel industry
€29.95

Sales Tales

A really interesting book
True stories of how great sales happen
€24.95

Wisdom at Work

For lots of really wise tips on Sales and Marketing, download your complimentary copy