Developing People, Performance & Business
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- Workshops
- General
- 1 Day - Health & Safety Training
- 1 Day - How to Deliver a Fantastic Guest Experience
- 1 Day - How to Sell more Food and Beverage
- 1 Day - How to Sell more Leisure Centre Membership
- 1 Day - How to Sell More Rooms
- 1/2 Day - Effective Business Presentation Skills
- 1/2 Day - How to Be an Effective Communicator
- 2 Day - Effective Trainer
- 2 Day - Teaching People how to Deliver Training
- 2 Day Supervisors Programme
- 2 Day Supervisors Programme
- 2 Day Supervisors Programme - GALWAY
- 2 Day Wedding Sales Masterclass
- 2-Day Reception Skills Masterclass
- 2-Day Train the Trainer Programme
- 2-Day Wedding Sales Masterclass
- Advanced Sales Training Programme
- Certificate in Hotel Leadersip
- Creative Thinking
- Dignity, Respect and Equality in the Workplace
- Employee Engagement and Motivation
- Everything You Need to Know to Manage Your Rooms Revenue
- Everything You Need to Know to Manage Your Rooms Revenue
- Foundation in Wines & Spirits
- Hotel Reception Skills Course
- Hotel Receptionist Skills Course
- How to Create a LinkedIn Profile
- How to Deal with a Crisis of Food Poisoning & Complaint Handling
- How To Manage Your Time Effectively
- How To Manage Your Time Effectively
- How To Mentor and Coach Your Team
- HOW TO REALLY READ YOUR CANDIDATE AT INTERVIEW (THE PSYCHOLOGY, THE ART AND THE SCIENCE)
- How to respond to a Written Complaint and Complaint Handling
- HOW TO SELL LOTS MORE FOOD & BEVERAGE
- How to Sell Lots More Weddings
- How to Sell Lots More Weddings
- How to Sell More Christmas Parties
- How to Sell more For Christmas
- HOW TO SELL MORE GOLF
- How to sell more Leisure Centre Membership
- HOW TO SELL MORE PRODUCTS IN YOUR SPA
- How To Sell More Weddings
- How to Sell More Weddings
- How to Sell More Weddings - CORK
- How To Wow! Your Customers
- How to Write a Really Good Menu
- HOW TO WRITE A REPLY TO A WRITTEN COMPLAINT
- Management Development Programme
- Management Development Programme Level 2
- Psychology of Great Service
- Receptionist Skills Programme
- The 2 Day Supervisors Management Skills Workshop
- The Psychology of Great Service
- Train the Trainer
- Why People Fail to Sell
- Sales Skills
- 2-Day Wedding Sales Programme
- Everything You Need to Know To Manage Your Rooms Revenue
- Everything you need to know to manage your Rooms Revenue
- Foundation in Wines & Spirits
- Foundation in Wines & Spirits (Fully Booked)
- How To Sell - Day 2 'How To Use The Telephone to Generate Sales' and 'How to Write a Proposal'
- How To Sell More to the Family Market
- How to Deliver an Effective Wedding Showaround
- How To Sell - Day 1 'Why People Fail To Sell'
- How To Sell More Food & Beverage
- How To Sell More Food & Beverage
- How to Sell More Food & Beverage
- How To Sell More For Christmas
- How to sell more from reception
- How To Sell More From Reception
- How To Sell More From Reception
- How To Sell More From Reception
- How to Sell More from Reception
- How To Sell More From Reception
- How To Sell More From Reception - Fully Booked
- How To Sell More From Reception - FULLY BOOKED
- How to Sell More Leisure Centre Membership
- How To Sell More Meetings & Events - FULLY BOOKED
- How To Sell More Weddings
- How to Sell More Weddings
- How To Sell More Weddings
- How To Sell More Wine
- How To Use The Telephone To Generate More Leads
- How to Use The Telephone To Generate More Sales
- How To Use The Telephone To Generate More Sales
- Speciality
- Effective Business Presentation Skills
- Food Master Class (Breakfast)
- Food Master Class 1 'Baking'
- Foundation in Wines & Spirits
- How to Deal with a Crisis of Food Poisoning & Complaint Handling
- How To Deal with an Accident/Incident
- How to Deliver a Really Good Presentation on your Laptop/Tablet
- How To Make a Fantastic First Impression
- How To Make a Fantastic First Impression (Brand You)
- LEADERSHIP (Take ownership of your greatest resource - Yourself).
- Motivate Others (putting the passion back into the hotel industry)
- THINKING. How to formulate your thinking, say what you mean and mean what you say
- Operational
- 'How To Manage Your Time'
- 'How To Manage Your Time'
- 2-Day Managing Departmental HR Procedures
- 2-Day Supervisors Training Programme
- 2-Day Supervisors Training Programme
- 2-Day Supervisors Training Programme
- 2-Day Supervisory Training Programme
- Are You Breaking The Law?
- Basic Food Hygiene 2 Day Course
- Can You Manage
- Customer Service for Food & Beverage Teams
- Customer Service for Food & Beverage Teams
- Customer Service for Food & Beverage Teams
- Everything You Need to Know to Manage Your Rooms Revenue
- Handling Situations of Gross Misconduct & Discipline
- How to Manage Conflict
- How To Recruit Effectively (Fully Booked)
- How To Appraise Your Team
- How To Appraise Your Team
- How To Appraise Your Team
- How To Be An Effective Manager
- How To Communicate Effectively
- How To Deal with an Accident/Incident
- How to Handle a Crisis
- How To Look After Children in Your Hotel
- How to Manage Conflict
- How to Manage Performance and Appraise Your Team
- How To Manage Your Time
- How To Manage Your Time Effectively
- How To Manage Your Time Effectively
- How To Mentor and Coach Your Team
- How To Recruit Effectively
- How To Wow! Your Customers
- Introduction to Mediation and Handling Conflict
- Presentation Skills
- Security Workshop
- Time Management
- Train The Trainer (2 Day Course)
- Train The Trainer (Group Training)
- Train The Trainer - 2 Day - FULLY BOOKED
- Train theTrainer
- Social Media
- Round Table
- Customer Service
- Marketing
- A Guide to Good Business Writing
- Email Marketing
- How To Write A Press Release
- How to Deliver a Really Good Presentation on your Laptop/Tablet
- How To Make A Video
- How To Market Your Business
- How to Market Your Food Offer
- How to Market Your Food Offer
- How To Write a Marketing Plan
- How To Write a Marketing Plan (Fully Booked)
- How To Write a Website (Fully Booked)
- PR on a Shoestring
- What a Brand Means to Your Business
- General
- Press
- ‘What Does Leadership Really Mean?’ – Conor Kenny
- Empowering Your People By Conor Kenny
- I Really Really Love Your Hotel …. But!
- The Psychology of Great Service by Conor Kenny
- Certificate in Hotel Management - Meet your Dinner Guests
- PRESS RELEASE - Shannon College of Hotel Management launches Certificate in Hotel Leadership in partnership with Conor Kenny & Associates
- 'Power to Your People?' by Conor Kenny
- The 4 Worst Hotel Experiences ... Ever! by Conor Kenny
- Photo! Bobby Kerr interviews Conor Kenny on his 'Down to Business' Programme on Newstalk Radio on Saturday 6th February @ 11am
- Why Teaching Millennials Has to Change in 2016 by Conor Kenny
- On My Day Off by Robert O'Keeffe, Proprietor, Emmet Hotel, Clonakilty
- On My Day Off, by Deirdre Keating, Assistant Manager, Dromoland Hotel and Country Estate
- 'On My Day Off' by Daragh O'Neill, General Manager, Talbot Hotel Stillorgan
- “On my day off” by Mark Aldridge, Head of Operations for Northern Europe at Louvre Hotels Group
- On My Day off by Ken Battigan, General Manager, Celbridge Manor Hotel
- 'On My Day Off' by Lucie Dowling, Deputy General Manager at The Pembroke Hotel, Kilkenny
- Are You Breaking The Law? The Workplace Relations Act 2015.
- The Difference between Average Managers & Great Managers – Check for Yourself
- "Thats Women for You" By Dr. Yseult Freeney
- On My Day Off by Garret O'Neill, General Manager, Crowne Plaza Hotel, Dublin-Blanchardstown
- 'On My Day Off' by Phillip Gleeson, Head Chef at Killashee House Hotel
- 'On My Day Off' by Patrick Joyce, General Manager, The Morrison Hotel
- 'On My Day Off' by Deirdre McGlone, Owner, Harvey's Point, Donegal
- “On My Day off” by Nicky Logue, General Manager the Gibson Hotel, Point Village part of Choice Hotels Ireland.
- PRESS RELEASE - DANCING AT THE FOUNTAIN
- "On My Day Off" by Eilish Wall, Senior Sales Manager at Ashford Castle and The Lodge at Ashford Castle
- "On My Day Off" by Franck Arnold, General Manager The Balmoral, A Rocco Forte Hotel,
- "On My Day Off" by John Gately, Managing Director, Montenotte Hotel
- HR - It's All Change for 2015
- Recommended Reading for Hospitality Sector Professionals
- These People Always Get Promoted
- Stop Justifying Your Problems
- PR partnership to offer advanced hotel staff
- How To Kill Your Customer - 7 Times
- 10 Things You Should Never Do At An Interview
- Why You Need To Leave Your Employer Now
- Stop Hiring the Wrong Sales People!
- What Makes a Good Leader – 10 Characteristics
- 3 Things Not to Do When Leaving a Job
- How To Land Your Dream Job (and escape the one you hate)
- Sales Tales by Conor Kenny
- Does Your Manager Talk Like This?
- Selling in Hard Times - Hotel Industry Magazine
- Watch Your Language - Hotel Industry Magazine
- David or Goliath? - Hotel Industry Magazine
- The Point of No Return: Business Lessons from the Economic Crisis - Hotel Industry Magazine
- The Market Decides, The Market Decided - Hotel Industry Magazine
- Polishing Your Diamonds - Hotel Industry Magazine
- The Art and The Science - Hotel Industry Magazine
- Effective Recruitment - Free To Choose
- Free To Choose
- Learning To Learn
- Setting Your Compass
- It's Time to Grow
- How To Sell More Weddings
- “It’s Got Nothing To Do With Price”
- “When All About You Are Losing Their Head ….”
- "The Race is not always to the Swift"
- "I Won't Go In - 10 Reasons Why"
- The Problem With Marketing by Conor Kenny
- Reimagining Sales by Conor Kenny
- Drinks Industry Ireland - Discussion Forum with Conor Kenny and three Publicans
- Conor Kenny Expert Advice For Irish Times Article
- A Good Idea by Conor Kenny - Hotel & Catering Review
- Leading Through Low Morale by Conor Kenny - Hotel & Catering Review
- Customer Alert - Pat Nolan Interviews Conor Kenny - Drinks Industry Ireland
- Back to Basics - Recruiting the Right People in a Recession by Linda Halpin - Hotel & Catering Review
- Perfect Vision by Conor Kenny - Hotel & Catering Review
- Getting The Most Out Of Your People by Grace Gallagher - VFI Update
- Bright Ideas For A Bright New Year by Conor Kenny - VFI Update
- Letter to Irish Independent - Conor Kenny
- Picnicland by Conor Kenny
- Surviving The Storm by Conor Kenny - Licensing World
- Fabulous and Simple by Fred Cordonnier & Conor Kenny - VFI Update
- 10 Christmas Thoughts by Conor Kenny - VFI Update
- I Won't Be Back (10 Reasons Why) by Conor Kenny - Drinks Industry Ireland
- Fabulous Festive Food by Fred Cordonnier & Conor Kenny - VFI Update
- The Smiling Invisible Man! by Conor Kenny
- The Meaning of Menus by Fred Cordonnier & Conor Kenny- Licensing World
- The Universal Lesson by Nick Munier & Conor Kenny - Licensing World
- The Psychology of Service by John Healy & Conor Kenny - Licensing World
- The 5 Star Pub Menu by Nick Munier & Conor Kenny
- Give Us This Day Our Daily Sales - by Conor Kenny - Hotel & Catering Review
- A New Direction by Conor Kenny - Licensing World
- Seriously Super Service by Conor Kenny - Licensing World Annual
- Separating The Woods From The Trees – Conor Kenny is interviewed by Sarah Grennan from Hotel Catering & Review
- Let’s talk "Experience Development" by Conor Kenny - Hotel & Catering Review
- Vision is a journey, not a destination by Ivor Kenny
- It's A Kind of Magic - Hotel & Catering Review
- Mad About Service by Conor Kenny - Licensing World
- You Look Like a Thirsty Man by Conor Kenny - Aer Arann In Flight Magazine
- Beware All That Glitters by Conor Kenny - Hotel & Catering Review
- How Strong is your Brand by Conor Kenny - VFI Update Magazine
- What Females Want by Conor Kenny - Licensing World
- Re-imagining Service by Conor Kenny - Licensing World
- Are You Being Served? by Conor Kenny - Licensing World
- In Defence of Pubs by Conor Kenny - The Irish Times
- Back to Basics by Conor Kenny - Licensing World
- Marketing and Design Solutions by Conor Kenny- Drinks Industry Ireland
- 10 Ways To Improve Your Business by Conor Kenny - Drinks Industry Ireland
- Nightclubbing by Conor Kenny - Drinks Industry Ireland
- The Business of Pubs by Conor Kenny - AM/PM Magazine
- Fresh Faced by Conor Kenny - Your Business Magazine
- Hugh Leonard's Week by Hugh Leonard - The Sunday Independent
- Testimonials
- Guinness Storehouse
- Drinks Industry Ireland
- The Cliff House Hotel
- Castleknock Hotel & Country Club
- Luttrellstown Castle
- Waterford Airport
- Fitzpatrick's Castle Hotel
- The Absolute Hotel
- Aghadoe Heights & O'Reilly Hotel Group
- The Gibson Hotel
- The Merchant Hotel
- MCI / Ovation
- The Merrion Hotel
- Hotel & Restaurant Times
- Hotel & Catering Review
- The Armada Hotel
- Harvey's Point
- Sheraton Riyadh Hotel and Towers
- Hotel-Industry Magazine
- Sandymount Hotel
- Leopold Hotels
- Menzies Aviation plc
- Powerscourt Estate
- MCI Group, Dublin
- GMIT College of Tourism & Arts
- Aer Arann