Upcoming Workshops
Sold Out
2-DAY SUPERVISORS MANAGEMENT SKILLS TRAINING PROGAMME
01 May 2018
10:00
- 16:30
- 9 Days to go
Sold Out
How to Get that Appointment and Get to Meet the Buyer
15 May 2018
10:00
- 17:00
- 23 Days to go
Attend
How to Sell Lots More Weddings
16 May 2018
10:00
- 16:30
- 24 Days to go
Sold Out
MANAGEMENT DEVELOPMENT PROGRAMME
22 May 2018
10:00
- 16:30
- 30 Days to go
Attend
2-DAY SUPERVISORS MANAGEMENT SKILLS TRAINING PROGAMME
29 May 2018
10:00
- 16:30
- 37 Days to go
Attend
HOW TO MANAGE YOUR TIME EFFECTIVELY
12 Jun 2018
10:00
- 16:30
- 51 Days to go
Attend
2 DAY EFFECTIVE TRAINER PROGRAMME
26 Jun 2018
10:00
- 16:30
- 65 Days to go
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Management Development Programme
Advanced Sales Programme
Certificate in Hotel Leadership
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Team
Conor Kenny
Grace Gallagher
Geraldine Patten
Dr. Ultan Sherman
David Scott
Maria Roddy-Freyne
Clients
Workshops
General
1 Day - Health & Safety Training
1 Day - How to Deliver a Fantastic Guest Experience
1 Day - How to Sell more Food and Beverage
1 Day - How to Sell more Leisure Centre Membership
1 Day - How to Sell More Rooms
1/2 Day - Effective Business Presentation Skills
1/2 Day - How to Be an Effective Communicator
2 Day - Effective Trainer
2 Day - Teaching People how to Deliver Training
2 DAY EFFECTIVE TRAINER PROGRAMME
2 Day Supervisors Programme
2 Day Supervisors Programme
2 Day Supervisors Programme - GALWAY
2 Day Wedding Sales Masterclass
2-Day Reception Skills Masterclass
2-DAY SUPERVISORS MANAGEMENT SKILLS TRAINING PROGAMME
2-DAY SUPERVISORS MANAGEMENT SKILLS TRAINING PROGAMME
2-Day Train the Trainer Programme
2-Day Wedding Sales Masterclass
Certificate in Hotel Leadersip
Creative Thinking
Everything You Need to Know to Manage Your Rooms Revenue
Everything You Need to Know to Manage Your Rooms Revenue
Foundation in Wines & Spirits
Hotel Reception Skills Course
Hotel Receptionist Skills Course
How to Create a LinkedIn Profile
How to Deal with a Crisis of Food Poisoning & Complaint Handling
How to Get that Appointment and Get to Meet the Buyer
How To Manage Your Time Effectively
How To Manage Your Time Effectively
HOW TO MANAGE YOUR TIME EFFECTIVELY
How To Mentor and Coach Your Team
HOW TO REALLY READ YOUR CANDIDATE AT INTERVIEW (THE PSYCHOLOGY, THE ART AND THE SCIENCE)
How to respond to a Written Complaint and Complaint Handling
HOW TO SELL LOTS MORE FOOD & BEVERAGE
HOW TO SELL LOTS MORE FOOD AND BEVERAGE
How to Sell Lots More Weddings
HOW TO SELL LOTS MORE WEDDINGS
How to Sell Lots More Weddings
How to Sell More Christmas Parties
How to Sell more For Christmas
HOW TO SELL MORE GOLF
How to sell more Leisure Centre Membership
HOW TO SELL MORE PRODUCTS IN YOUR SPA
How To Sell More Weddings
How to Sell More Weddings
How to Sell More Weddings - CORK
How To Wow! Your Customers
How to Write a Really Good Menu
HOW TO WRITE A REPLY TO A WRITTEN COMPLAINT
MANAGEMENT DEVELOPMENT PROGRAMME
Management Development Programme Level 2
Psychology of Great Service
Receptionist Skills Programme
The Psychology of Great Service
Train the Trainer
Why People Fail to Sell
Sales Skills
2-Day Wedding Sales Programme
Everything You Need to Know To Manage Your Rooms Revenue
Everything you need to know to manage your Rooms Revenue
Foundation in Wines & Spirits
Foundation in Wines & Spirits (Fully Booked)
How To Sell - Day 2 'How To Use The Telephone to Generate Sales' and 'How to Write a Proposal'
How To Sell More to the Family Market
How to Deliver an Effective Wedding Showaround
How To Sell - Day 1 'Why People Fail To Sell'
How To Sell More Food & Beverage
How To Sell More Food & Beverage
How to Sell More Food & Beverage
How To Sell More For Christmas
How to sell more from reception
How To Sell More From Reception
How To Sell More From Reception
How To Sell More From Reception
How to Sell More from Reception
How To Sell More From Reception
How To Sell More From Reception - Fully Booked
How To Sell More From Reception - FULLY BOOKED
How to Sell More Leisure Centre Membership
How To Sell More Meetings & Events - FULLY BOOKED
How To Sell More Weddings
How to Sell More Weddings
How To Sell More Weddings
How To Sell More Wine
How To Use The Telephone To Generate More Leads
How to Use The Telephone To Generate More Sales
How To Use The Telephone To Generate More Sales
Speciality
Effective Business Presentation Skills
Food Master Class (Breakfast)
Food Master Class 1 'Baking'
Foundation in Wines & Spirits
How to Deal with a Crisis of Food Poisoning & Complaint Handling
How To Deal with an Accident/Incident
How to Deliver a Really Good Presentation on your Laptop/Tablet
How To Make a Fantastic First Impression
How To Make a Fantastic First Impression (Brand You)
LEADERSHIP (Take ownership of your greatest resource - Yourself).
Motivate Others (putting the passion back into the hotel industry)
THINKING. How to formulate your thinking, say what you mean and mean what you say
Operational
'How To Manage Your Time'
'How To Manage Your Time'
2-Day Managing Departmental HR Procedures
2-Day Supervisors Training Programme
2-Day Supervisors Training Programme
2-Day Supervisors Training Programme
2-Day Supervisory Training Programme
Are You Breaking The Law?
Basic Food Hygiene 2 Day Course
Can You Manage
Customer Service for Food & Beverage Teams
Customer Service for Food & Beverage Teams
Customer Service for Food & Beverage Teams
Everything You Need to Know to Manage Your Rooms Revenue
Handling Situations of Gross Misconduct & Discipline
How to Manage Conflict
How To Recruit Effectively (Fully Booked)
How To Appraise Your Team
How To Appraise Your Team
How To Appraise Your Team
How To Be An Effective Manager
How To Communicate Effectively
How To Deal with an Accident/Incident
How to Handle a Crisis
How To Look After Children in Your Hotel
How to Manage Conflict
How to Manage Performance and Appraise Your Team
How To Manage Your Time
How To Manage Your Time Effectively
How To Manage Your Time Effectively
How To Mentor and Coach Your Team
How To Recruit Effectively
How To Wow! Your Customers
Introduction to Mediation and Handling Conflict
Presentation Skills
Security Workshop
Time Management
Train The Trainer (2 Day Course)
Train The Trainer (Group Training)
Train The Trainer - 2 Day - FULLY BOOKED
Train theTrainer
Social Media
How To Write a Press Release (Fully Booked)
How To Write A Social Media Policy For Your Staff
Round Table
Round Table Event 'How To Buy Wine'
Customer Service
Customer Service For Food & Beverage Teams
How To Wow! Your Customers
How To Wow! Your Customers
How to Wow! Your Customers
Marketing
A Guide to Good Business Writing
Email Marketing
How To Write A Press Release
How to Deliver a Really Good Presentation on your Laptop/Tablet
How To Make A Video
How To Market Your Business
How to Market Your Food Offer
How to Market Your Food Offer
How To Write a Marketing Plan
How To Write a Marketing Plan (Fully Booked)
How To Write a Website (Fully Booked)
Linkedin
PR on a Shoestring
What a Brand Means to Your Business
Footer Menu
Our History
About Us
Our Videos
Privacy Policy
Site Map
Staff Area
Press
Vision Then, Vision Now Conor Kenny in Conversation with Michael Davern, The K Club
What is the Impact of these 4,000 New Hotel Rooms on You?
Soaring tourist arrivals should drive Irish hotel performance through 2018
‘What Does Leadership Really Mean?’ – Conor Kenny
Empowering Your People By Conor Kenny
I Really Really Love Your Hotel …. But!
The Psychology of Great Service by Conor Kenny
Certificate in Hotel Management - Meet your Dinner Guests
PRESS RELEASE - Shannon College of Hotel Management launches Certificate in Hotel Leadership in partnership with Conor Kenny & Associates
'Power to Your People?' by Conor Kenny
The 4 Worst Hotel Experiences ... Ever! by Conor Kenny
Photo! Bobby Kerr interviews Conor Kenny on his 'Down to Business' Programme on Newstalk Radio on Saturday 6th February @ 11am
Why Teaching Millennials Has to Change in 2016 by Conor Kenny
On My Day Off by Robert O'Keeffe, Proprietor, Emmet Hotel, Clonakilty
On My Day Off, by Deirdre Keating, Assistant Manager, Dromoland Hotel and Country Estate
'On My Day Off' by Daragh O'Neill, General Manager, Talbot Hotel Stillorgan
“On my day off” by Mark Aldridge, Head of Operations for Northern Europe at Louvre Hotels Group
On My Day off by Ken Battigan, General Manager, Celbridge Manor Hotel
'On My Day Off' by Lucie Dowling, Deputy General Manager at The Pembroke Hotel, Kilkenny
Are You Breaking The Law? The Workplace Relations Act 2015.
"Thats Women for You" By Dr. Yseult Freeney
On My Day Off by Garret O'Neill, General Manager, Crowne Plaza Hotel, Dublin-Blanchardstown
'On My Day Off' by Phillip Gleeson, Head Chef at Killashee House Hotel
'On My Day Off' by Patrick Joyce, General Manager, The Morrison Hotel
'On My Day Off' by Deirdre McGlone, Owner, Harvey's Point, Donegal
“On My Day off” by Nicky Logue, General Manager the Gibson Hotel, Point Village part of Choice Hotels Ireland.
PRESS RELEASE - DANCING AT THE FOUNTAIN
"On My Day Off" by Eilish Wall, Senior Sales Manager at Ashford Castle and The Lodge at Ashford Castle
"On My Day Off" by Franck Arnold, General Manager The Balmoral, A Rocco Forte Hotel,
"On My Day Off" by John Gately, Managing Director, Montenotte Hotel
HR - It's All Change for 2015
Recommended Reading for Hospitality Sector Professionals
These People Always Get Promoted
Stop Justifying Your Problems
PR partnership to offer advanced hotel staff
How To Kill Your Customer - 7 Times
10 Things You Should Never Do At An Interview
Why You Need To Leave Your Employer Now
Stop Hiring the Wrong Sales People!
What Makes a Good Leader – 10 Characteristics
3 Things Not to Do When Leaving a Job
How To Land Your Dream Job (and escape the one you hate)
Sales Tales by Conor Kenny
Does Your Manager Talk Like This?
Selling in Hard Times - Hotel Industry Magazine
Watch Your Language - Hotel Industry Magazine
David or Goliath? - Hotel Industry Magazine
The Point of No Return: Business Lessons from the Economic Crisis - Hotel Industry Magazine
The Market Decides, The Market Decided - Hotel Industry Magazine
Polishing Your Diamonds - Hotel Industry Magazine
The Art and The Science - Hotel Industry Magazine
Effective Recruitment - Free To Choose
Free To Choose
Learning To Learn
Setting Your Compass
It's Time to Grow
How To Sell More Weddings
“It’s Got Nothing To Do With Price”
“When All About You Are Losing Their Head ….”
"The Race is not always to the Swift"
"I Won't Go In - 10 Reasons Why"
The Problem With Marketing by Conor Kenny
Reimagining Sales by Conor Kenny
Drinks Industry Ireland - Discussion Forum with Conor Kenny and three Publicans
Conor Kenny Expert Advice For Irish Times Article
A Good Idea by Conor Kenny - Hotel & Catering Review
Leading Through Low Morale by Conor Kenny - Hotel & Catering Review
Customer Alert - Pat Nolan Interviews Conor Kenny - Drinks Industry Ireland
Back to Basics - Recruiting the Right People in a Recession by Linda Halpin - Hotel & Catering Review
Perfect Vision by Conor Kenny - Hotel & Catering Review
Getting The Most Out Of Your People by Grace Gallagher - VFI Update
Bright Ideas For A Bright New Year by Conor Kenny - VFI Update
Letter to Irish Independent - Conor Kenny
Picnicland by Conor Kenny
Surviving The Storm by Conor Kenny - Licensing World
Fabulous and Simple by Fred Cordonnier & Conor Kenny - VFI Update
10 Christmas Thoughts by Conor Kenny - VFI Update
I Won't Be Back (10 Reasons Why) by Conor Kenny - Drinks Industry Ireland
Fabulous Festive Food by Fred Cordonnier & Conor Kenny - VFI Update
The Smiling Invisible Man! by Conor Kenny
The Meaning of Menus by Fred Cordonnier & Conor Kenny- Licensing World
The Universal Lesson by Nick Munier & Conor Kenny - Licensing World
The Psychology of Service by John Healy & Conor Kenny - Licensing World
The 5 Star Pub Menu by Nick Munier & Conor Kenny
Give Us This Day Our Daily Sales - by Conor Kenny - Hotel & Catering Review
A New Direction by Conor Kenny - Licensing World
Seriously Super Service by Conor Kenny - Licensing World Annual
Separating The Woods From The Trees – Conor Kenny is interviewed by Sarah Grennan from Hotel Catering & Review
Let’s talk "Experience Development" by Conor Kenny - Hotel & Catering Review
Vision is a journey, not a destination by Ivor Kenny
It's A Kind of Magic - Hotel & Catering Review
Mad About Service by Conor Kenny - Licensing World
You Look Like a Thirsty Man by Conor Kenny - Aer Arann In Flight Magazine
Beware All That Glitters by Conor Kenny - Hotel & Catering Review
How Strong is your Brand by Conor Kenny - VFI Update Magazine
What Females Want by Conor Kenny - Licensing World
Re-imagining Service by Conor Kenny - Licensing World
Are You Being Served? by Conor Kenny - Licensing World
In Defence of Pubs by Conor Kenny - The Irish Times
Back to Basics by Conor Kenny - Licensing World
Marketing and Design Solutions by Conor Kenny- Drinks Industry Ireland
10 Ways To Improve Your Business by Conor Kenny - Drinks Industry Ireland
Nightclubbing by Conor Kenny - Drinks Industry Ireland
The Business of Pubs by Conor Kenny - AM/PM Magazine
Fresh Faced by Conor Kenny - Your Business Magazine
Hugh Leonard's Week by Hugh Leonard - The Sunday Independent
Testimonials
Guinness Storehouse
Drinks Industry Ireland
The Cliff House Hotel
Castleknock Hotel & Country Club
Luttrellstown Castle
Waterford Airport
Fitzpatrick's Castle Hotel
The Absolute Hotel
Aghadoe Heights & O'Reilly Hotel Group
The Gibson Hotel
The Merchant Hotel
MCI / Ovation
The Merrion Hotel
Hotel & Restaurant Times
Hotel & Catering Review
The Armada Hotel
Harvey's Point
Sheraton Riyadh Hotel and Towers
Hotel-Industry Magazine
Sandymount Hotel
Leopold Hotels
Menzies Aviation plc
Powerscourt Estate
MCI Group, Dublin
GMIT College of Tourism & Arts
Aer Arann
Team
Conor Kenny
Grace Gallagher
Maria Roddy-Freyne
Geraldine Patten
Dr. Ultan Sherman
David Scott
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