Wednesday 20 February 2013, 09:30 - 13:30
This workshop will help participants develop plans and strategies for a 'children's stay' policy in their hotel. It will help them to see the potential of their hotel and by understanding the importance of the smaller guest, they will learn how to improve techniques for staff interacting with children. Understanding the key needs for families will help to maximize returning customers.
Cassidy's Hotel, 6-8 Cavendish Row, Dublin 1, , ,